Industry · The Guardian AI ·

Aviva detects record £230m in bogus insurance claims as use of AI rises

Aviva detects record £230m in bogus insurance claims as use of AI rises

Aviva said it detected £233m of suspect insurance claims across its brands last year, including more than 18,400 cases. The company said some fraudsters used AI to create fake accident scenes, documents and inflated damage claims.

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